Monday, 25 June 2018

Telephoning - ESL EFL Activities, Games and Worksheets

Ring, Ring!

ESL EFL Reading, Matching and Writing Activity - Pre-intermediate - 25 minutes

This challenging matching activity helps students to learn telephone phrasal verbs and common telephone expressions. The students are divided into pairs. Each pair is given a set of cards, which they shuffle and spread out face up on the table. The students then use the cards to make seven sentences connected with telephone language. Each sentence consists of four cards and contains one or two telephone phrasal verbs. When the students find one of the sentences, they write it down on a piece of paper and discard the four cards. The first pair to complete all seven sentences correctly wins. Afterwards, the answers are checked and the meanings of the phrasal verbs are reviewed. As an extension, the pairs write and then act out a telephone dialogue using the phrasal verbs.

Ring, Ring.PDF  Exclusive 

 

Telephone Role-plays

ESL EFL Reading, Writing, Listening and Speaking Activity - Pre-intermediate - 25 minutes

In this useful activity, students practice taking and leaving messages, making and changing arrangements, and confirming information over the phone by role-playing four telephone calls. The students are divided into pairs (A and B) and each student is given a corresponding set of role cards. The students then practice telephone language by role-playing four phone calls with their partner. The students begin by reading the prompts on the 'Call 1' cards. The students then role-play making and receiving a phone call according to the prompts on their cards. When the students have finished the first role-play, they move onto the second phone call. This continues until all four calls have been completed. Afterwards, the students role-play their phone conversations in front of the class and feedback is given.

Telephone Role-plays.PDF  Exclusive 

 

Thanks for calling

ESL EFL Reading, Matching, Listening and Speaking Activity - Pre-intermediate - 25 minutes

In this engaging activity, students play a card game where they match common telephone expressions with appropriate responses. The students are divided into groups of four. Each group is given a set of A and B cards, which they shuffle and deal out evenly. The students then play a card game where they match common telephone expressions with appropriate replies. The aim of the game is to be the first student to collect four matching pairs of cards. One student begins the game by reading an 'A' card to the student sitting on their right, e.g. 'Who's calling, please?' That student looks at their 'B' cards to see if they have a matching response. If the student has a matching response, they read it aloud to the group, e.g. 'My name is Elliot Lewis'. If all the students in the group agree that the cards go together, the student gives the card to the first student who wins the matching pair. The two cards are then placed face down on the table in front of the student. If the student doesn't have a matching response, the first student takes a card at random from the second student's hand. The second student then reads an 'A' card to the person sitting on their right to see if they have the appropriate response. The game continues until one student gets four matching pairs of cards. That student wins the game. Afterwards, the telephone expressions and matching responses are reviewed with the class.

Thanks for calling.PDF  Exclusive 

 

Who's calling, please?

ESL EFL Reading, Listening and Speaking Activity - Pre-intermediate - 20 minutes

In this useful worksheet activity, students put sentences of a telephone conversation in the correct order. This activity can be used to practice telephone language and polite requests. The students are divided into pairs (A and B) and each student is given a corresponding worksheet. The two worksheets contain half of a telephone conversation, but the sentences are in the wrong order. The students put the conversation in the correct order by reading the sentences to each other and numbering them from 1 to 16. Student A starts by looking at their sentences and reading the most suitable one to begin the telephone conversation. The student then puts number 1 next to the sentence. Student B listens and looks for a suitable reply and then reads that reply to Student A, putting number 2 next to the sentence. This process continues until the conversation has been put in order from 1 to 16. When the students have finished, they read the conversation to you. If the students have made a mistake, they repeat the activity until the conversation is ordered correctly. Afterwards, the phone conversation and telephone language is reviewed with the class.

Who's calling, please.PDF  Exclusive 

 

Would you like to leave a message?

ESL EFL Reading, Writing, Listening and Speaking Activity - Pre-intermediate - 25 minutes

In this rewarding role-play activity, students practice taking and leaving telephone messages. The students are divided into pairs and each pair is given a set of message cards and caller cards. The student with the message card takes on the role of a receptionist and has to complete the card with information from the caller. The student with the caller card uses their role card to make a call. The role card contains their name, contact information, the name of the person they want to contact, reason for their call and a short message to leave with the receptionist. An example telephone dialogue is then written on the board and the language is reviewed with the class. Students then begin the role-play. When the phone conversation and message card have been completed, the students swap roles and continue with the next pair of cards. This continues until all four pairs of cards have been used. Afterwards, the students check the accuracy of their messages by comparing them with the caller cards.

Would you like to leave a message.PDF  Free 

 

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