Emails: Business English Worksheets & Activities

Business English Email Enquiries Worksheet - Reading, Vocabulary and Writing Exercises: Matching, Sentence Completion, Writing Emails from Prompts - Pair Work In this email enquiries worksheet, students learn and practice how to write an email that responds to a customer enquiry. First, students read an enquiry email and a response. Students then match phrases in the response email with their functions. Next, students match additional phrases from a box to their functions. After that, students swap worksheets with a partner and write an email enquiry by completing sentences with their own ideas. Students then give back the worksheet to their partner, who writes an email response using the phrases from the worksheet. Finally, students read their email to their partner and discuss whether they think it was a good response or not. show less

Business English Invitation Emails Worksheet - Reading and Writing Exercises: Binary Choice, Ordering, Identifying, Unscrambling, Matching, Email Writing, Peer Feedback In this useful business invitation emails worksheet, students learn and practice how to write emails issuing work-related invitations. First, students complete an invitation email by underlining the correct prepositions. Students then number the parts of an invitation email so that they are in a logical order. Next, students scan the email again to find phrases that match different functions and write them down. After that, students unscramble words to form sentences and use them to complete an invitation email. Following that, students write an invitation email inviting someone to a marketing meeting. Finally, students exchange their completed emails with a partner and use a checklist to provide feedback, putting a tick for each item achieved. Students then revise their emails to address any of the unachieved items. show less

Business English Emails Worksheet - Vocabulary, Reading and Writing: Multiple Choice, Gap-fill, Matching, Email Writing - Speaking: Guided Discussion - Pair Work In this insightful confirming arrangements worksheet, students practice phrases for confirming arrangements by email. In pairs, students begin by discussing questions related to confirming arrangements by email. Students then complete sentences related to confirming arrangements by choosing the correct words from the options shown. Next, students complete a confirmation email with a set of phrases. After that, students match the phrases from the email with their functions. Lastly, students reply to an email, confirming their attendance at a job interview and asking for confirmation on certain points. show less

Business English Emailing Worksheet - Reading and Writing Exercises: Unscrambling, Gap-fill, Ordering, Rewriting Sentences, Email Writing In this free declining invitations worksheet, students learn and practice writing professional and polite emails declining work-related invitations. First, students unscramble common email expressions and then write them in an invitation email. In pairs, students then discuss possible reasons why the invitee is not able to accept the invitation. Next, students write an email declining the invitation by putting sentences in the correct order to form the email. Lastly, students write an email declining an invitation to a work-related meeting or event, following requirements outlined in a prompt. show less

Business English Marketing Emails Worksheet - Vocabulary, Reading and Writing Exercises: Gap-fill, Unscrambling, Matching, Writing Sentences, Email Writing Practice Here is a comprehensive marketing emails worksheet to help students learn and practice how to write a business marketing email. Students begin by completing a marketing email with adjective-noun collocations. Students then answer comprehension questions about the email. Next, students scan the email to find phrases that match each function. After that, students unscramble example marketing email sentences. After that, students categorise the sentences according to their functions and write a new and original sentence for each one. Next, students work with a partner and plan a marketing email by following instructions in a prompt and making notes. Lastly, students use their notes to compose a marketing email. show less

ESL Business Email Structure Worksheet - Vocabulary and Writing Exercises: Matching, Categorising, Writing Emails In this detailed business email structure worksheet, students review the structure of a typical business email and practice using it to write emails. Students start by reading an email and matching its parts with labels. Next, students sort phrases according to the part of a business email they can be used in. After that, students write an email according to a given scenario, following the structure of the email in Exercise A. When the students have finished, they revise and edit their email with a partner using a set of questions. Finally, students write a new email for a different scenario, revising and editing their email with their partner as before. show less

Business English Follow-up Emails Worksheet - Reading and Writing Exercises: Matching, Rewriting an Email - Speaking Activity: Guided Discussion - Pair Work In this handy follow-up emails worksheet, students learn and practice the structure of a business follow-up email and review and practice formal register. To begin, students discuss three questions about follow-up emails in pairs. When the pairs have finished, they share their answers with the class. Next, students read an example follow-up business email and match underlined sentences from the email to functions. After that, students work in pairs to read a follow-up email that has an inappropriate register. Together, students discuss how to make the tone more formal so that the email is suitable for professional business communication. Each student then writes a revised version of the email on their worksheet. Finally, review the students' emails as a class. show less

Business English Update Emails Worksheet - Reading, Vocabulary and Writing Exercises: Matching, Writing Sentences from Prompts, Email Writing, Error Correction In this update emails worksheet, students learn useful expressions for update emails and use them to write an email about a project update. First, students read an update email and match headings to each section. Next, students match the language in bold from the email with similar expressions. Students then read the details of a project update and write sentences about it using the expressions. After that, students write a complete update email using the details of the project update and sentences. Lastly, students exchange emails with a partner and correct any mistakes they find. show less

Business English Confirmation Emails Worksheet - Vocabulary, Reading and Writing Exercises: Gap-fill, Identifying, Unscrambling, Email Writing Practice, Peer Review Here is a productive business confirmation emails worksheet to help students practice writing emails confirming the terms of a verbal agreement. Students begin by completing an example confirmation email with related vocabulary. Students then scan the example email for phrases that perform the functions shown and write them down. For each function, students also add at least one appropriate phrase that they are already familiar with. Next, students unscramble two example email confirmation sentences. Lastly, students take on the role of an owner of a fashion label and write a confirmation email to the owner of a clothing retail chain, by addressing the details outlined in the prompt provided. Lastly, students swap their email with a partner and conduct a quick peer review. show less