Business English Worksheets, Activities, Games & Role-Plays

On this page, you will find Business English worksheets, activities and games focused on business problems for learners from intermediate (B1) to upper-intermediate (B2). The materials include vocabulary exercises, scenario discussions, customer service role-plays, planning tasks and a board game, offering varied ways to explore workplace challenges and possible solutions. Students practice identifying problems, explaining causes, suggesting actions and justifying recommendations through matching, gap-fills, sequencing events, comprehension questions and writing proposals. Many resources involve pair and group work, with complaint dialogues, negotiations, problem-solving discussions and short presentations providing different opportunities to compare options and agree on practical responses. Together, these resources help students use business vocabulary and functional language more confidently when discussing problems and recommending solutions.

In this section, you will find Business English worksheets and activities for teaching presentation closings to upper-intermediate (B2) learners. The materials include model closings, language exercises, matching tasks, guided writing and a speaking game, providing varied ways to prepare and practice the final part of a business presentation. Students work on summarising key points, making calls to action, expressing gratitude and creating memorable endings through labelling, ordering, gap-fills, unscrambling and writing their own closings. Pair and group activities include delivering prepared endings, identifying closing techniques and giving feedback on audience fit and tone, while the game adds timed challenges in different business situations. Together, these resources help students close presentations clearly and professionally, with language suited to their audience and purpose.

Here you will find Business English worksheets, games and activities for teaching business collocations to learners from intermediate (B1) to upper-intermediate (B2). Vocabulary exercises and a crossword sit alongside bingo, board games, card-matching games, a team quiz and a classroom survey, giving teachers flexible options for introducing and reviewing useful combinations. Through matching, gap-fills, correcting errors, forming sentences and conversation questions, students practice verb-noun and adjective-noun collocations associated with meetings, discussions, daily work, finance and budgets. Group games add guessing and matching races, while survey and speaking tasks encourage learners to ask follow-up questions and exchange work-related experiences using the target language. Overall, the materials support a stronger understanding of business collocations and more natural, accurate language choices when communicating at work.

Explore a collection of Business English activities, worksheets and games focused on dealing with complaints for upper-intermediate (B2) learners. Model dialogues and language exercises sit alongside customer service role-plays, a classroom speaking survey and a board game, giving teachers varied ways to prepare students for complaint-handling conversations. Through gap-fills, matching, correcting errors, ordering dialogues and completing forms, learners develop language for responding politely, clarifying issues, checking customer information and outlining further action. Speaking tasks range from paired customer and representative role-plays with feedback to exchanging useful phrases and giving timed responses during the board game. Overall, the materials support more confident, professional communication when handling customer concerns and explaining the steps towards a resolution.

This page offers Business English activities, games and worksheets focused on describing graphs and charts for learners from intermediate (B1) to upper-intermediate (B2). Information-gap speaking tasks and graph-drawing practice are complemented by trend vocabulary exercises and dominoes, giving teachers practical options for teaching line-graph and bar-chart descriptions. Through matching, categorising, forming adverbs, completing gaps and tables, and writing descriptions, students develop language for explaining changes in sales, profits and turnover. Collaborative tasks range from sharing figures and checking trend descriptions in groups to drawing a partner’s graph and matching dominoes to describe a bar chart. Overall, the materials support clearer, more accurate explanations of business data and trends in speaking and writing.

Discover Business English worksheets for teaching email openings, closings and etiquette to learners from intermediate (B1) to upper-intermediate (B2). The materials include model emails, phrase-sorting exercises, sentence-rewriting tasks and guided email writing, providing support for choosing suitable language and organising professional messages. Students practice subject lines, greetings, opening sentences, closing lines, sign-offs and diplomatic language through matching, categorising, gap-fills, multiple-choice questions, error correction and writing emails for different recipients and situations. Several worksheets include partner review, with questions and checklists helping students discuss clarity, purpose and tone before revising their work. Together, these resources help students write clear, polite business emails that suit the relationship, communicate their purpose and make any next steps easy to understand.

On this page, you will find Business English worksheets for teaching email requests and clarifying questions to learners from pre-intermediate (A2) to upper-intermediate (B2). The materials include model emails, phrase-building exercises, question-writing tasks and guided email practice, covering enquiries, invitations, refunds, invoice queries, handovers and polite refusals. Students practice making specific requests, checking unclear details, softening direct language and offering alternatives through matching, ordering, gap-fills, sentence completion, rewriting and composing emails. Many worksheets include pair work, with discussions of missing information, exchanges of enquiries and responses, and peer feedback providing opportunities to check clarity, politeness and completeness. Together, these resources help students write professional emails that make requests clear and obtain the information needed to move work forward.

In this section, you will find Business English worksheets for teaching follow-up and update emails to learners from intermediate (B1) to upper-intermediate (B2). The materials include model messages, language exercises, editing tasks and guided email writing, covering meeting follow-ups, job applications, delivery enquiries, reminders and project updates. Students practice referring to previous contact, assigning actions and deadlines, reporting progress and risks, requesting support and making reminders firmer through matching, gap-fills, error correction, sentence rewriting and composing emails. Several worksheets include partner discussions and feedback checklists, giving learners opportunities to compare wording, review tone and check that actions and time frames are clear. Together, these resources help students write concise, professional emails that keep recipients informed and make the required next steps easy to understand.

Explore a collection of Business English games, activities and worksheets focused on business idioms for learners from upper-intermediate (B2) to advanced (C1). The materials include guessing games, dominoes, card games, conversation tasks and dialogue writing, offering a varied mix of vocabulary practice and communication. Students practice idioms related to challenges, problems, finance and competition through matching, identifying expressions in context, gap-fills, story retelling and asking and answering questions. Pair and group tasks range from discussing personal responses to idiom-based questions to racing to complete sentences, while classroom role-plays invite students to guess the idioms demonstrated in workplace dialogues. Together, these resources help learners understand common business idioms and use them more confidently in discussions of workplace situations.

This page offers Business English worksheets, activities and role-plays for teaching meeting language and skills to learners from pre-intermediate (A2) to upper-intermediate (B2). The materials include model dialogues, agenda-writing exercises, note-taking tasks and conversation questions, giving teachers options for practicing both meeting preparation and participation. Students practice clarifying information, opening meetings, sharing ideas and organising agendas through matching, categorising, gap-fills, ordering, error correction and writing opening comments. Pair and group activities range from discussing meeting experiences and rehearsing workplace dialogues to conducting idea-sharing meetings, while note-taking role-plays give learners practice recording and summarising a partner’s contributions. Together, these resources help students prepare for meetings, use appropriate expressions and communicate key information more clearly.

Here you will find Business English worksheets, role-plays and games focused on negotiations for students from intermediate (B1) to upper-intermediate (B2). Teachers can draw on vocabulary exercises, model dialogues, discussion cards, a memory game and offer-and-counteroffer games to connect language practice with negotiating tasks. Matching, unscrambling, categorising, gap-fills, dialogue ordering and sentence writing help learners practice negotiation positions, offers, counteroffers and price discussions, including the use of first and second conditionals. Across the collection, group discussions involve agreeing on responses to negotiation scenarios, while pair role-plays cover employment contracts, production deals and prices, with selected games using points to reward appropriate language or negotiated terms. Overall, the materials provide a practical way to build students’ confidence in stating positions, responding to proposals and reaching business agreements.

Explore a collection of Business English worksheets, activities and games focused on business phrasal verbs for learners from intermediate (B1) to upper-intermediate (B2). The materials include vocabulary exercises, conversation tasks, meeting role-plays, bingo, card games and a team quiz, offering a varied mix of structured practice and communication. Students practice language related to jobs, meetings, deadlines, sales and problem-solving through matching, gap-fills, error correction, sentence rewriting, dialogue ordering and asking and answering questions. Across the collection, pair discussions provide opportunities to share work experiences, group role-plays involve preparing short meetings, and games feature guessing, sentence-completion races and friendly competition. Together, these resources help students understand common business phrasal verbs and use them more accurately when discussing work and participating in meetings.

This page offers Business English games, worksheets and activities focused on presentation language and skills for students from intermediate (B1) to upper-intermediate (B2). A memory game and phrase-building races sit alongside model presentations, outlining tasks and elevator pitch practice, providing a mix of language exercises and opportunities to prepare and deliver talks. Matching, unscrambling, gap-fills, categorising and ordering tasks help learners practice presentation expressions, signposting and the organisation of ideas, with outline writing supporting preparation for their own presentations. Across the collection, students brainstorm with partners, deliver sales presentations in small groups and exchange feedback on elevator pitches, with separate timed speaking activities offering fluency practice. Overall, the materials support clearer business presentations by helping learners structure their content, link ideas and guide listeners through a talk.

In this section, you will find Business English worksheets and activities for teaching resume, CV and email cover letter writing to learners from intermediate (B1) to upper-intermediate (B2). The materials include model applications, job advertisements, proofreading tasks and guided writing exercises, providing practice in selecting relevant information and presenting it appropriately. Students work on document structure, personal profiles, application vocabulary and cover letter phrases through matching, gap-fills, comprehension questions, sentence completion and grammar and spelling correction. Classroom interaction includes pair discussions of cover letters, small-group reviews of resumes and a whole-class activity in which learners exchange missing phrases to complete a cover letter. Together, these resources help students organise their qualifications and experience, tailor application content to a job and write with greater accuracy.

On this page, you will find Business English worksheets, activities and games focused on starting presentations for students from intermediate (B1) to upper-intermediate (B2). Teachers can use model openings, sequencing tasks and guided speaking practice alongside a memory game and a team listening game to develop students’ understanding of opening structure and delivery. Matching, ordering, gap-fills and identifying functions help learners practice opening phrases, sequence words and different types of opener, with writing tasks covering their own examples and update presentation openings. Classroom interaction ranges from team challenges to supply missing words and group work to reconstruct openings to pair and group presentations in which students deliver their introductions and recognise opening techniques. Overall, the materials support clearer presentation openings by helping learners organise their introductions and select appropriate language.

Explore Business English worksheets and games for describing and comparing companies with learners from intermediate (B1) to upper-intermediate (B2). The materials include department bingo, a board game, a classroom survey, comparison exercises and company-description writing tasks, offering a varied mix of vocabulary practice and communication. Students practice company types, department functions and comparative and superlative structures through matching, gap-fills, error correction, reading comprehension, text ordering and writing descriptions. Across the collection, pair discussions involve comparing companies and competitors, a classroom survey encourages follow-up questions on business practices, and games provide opportunities for timed speaking and matching departments to their functions. Together, these resources help students describe how companies operate, make clear comparisons and discuss company characteristics with greater confidence.

Discover Business English games, activities and worksheets for discussing jobs and working life with learners from pre-intermediate (A2) to advanced (C1). The materials include memory games, a board game, an information gap, a classroom survey, dictation and job-description writing tasks, offering a varied mix of vocabulary practice and communication. Students practice job titles, industries, roles and responsibilities, work preferences and remote working vocabulary through matching, gap-fills, sentence rewriting, writing definitions and asking and answering questions. Pair and group tasks range from exchanging missing job information and comparing work preferences to guessing jobs from descriptions, while games include timed speaking turns and identifying correct definitions. Together, these resources help students describe their work more accurately and take part in conversations on job responsibilities, industries and working life.

This page provides Business English games, role-plays and worksheets focused on business telephoning for students from intermediate (B1) to upper-intermediate (B2). A board game, phrase-matching card games, model conversations and message-taking scenarios give teachers a mix of focused exercises and practical telephone exchanges. Through matching, gap-fills, dialogue ordering, error correction and recording caller details, learners practice language for answering and transferring calls, making service enquiries, clarifying information and taking and leaving messages. Across the collection, group games offer response-matching challenges and timed speaking turns, while role-plays in pairs and groups involve callers and receptionists, customer enquiries and calls transferred to a manager. Overall, the materials support clearer telephone communication by helping students use suitable expressions, handle routine business calls and record messages accurately.