Business English Worksheets, Activities and Games
Build students’ workplace communication skills with practical Business English worksheets, activities and games.
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Help students discuss workplace difficulties and propose practical solutions. These Business English worksheets, activities and games help learners explain problems, weigh options and agree on next steps in scenarios involving customer issues, delays, competition and crises.
Business focus: Problem-solving vocabulary, causes and solutions, workplace delays, customer issues and crisis management.
Resource types: Worksheets, board games, scenario discussions, role-plays, negotiations and short presentations.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students finish a business presentation with a clear purpose. These worksheets and speaking activities help learners summarise key points, choose an appropriate closing technique and give the audience a clear next step.
Business focus: Presentation closing structure, concluding expressions, audience-appropriate endings and calls to action.
Resource types: Worksheets, phrase-ordering tasks, presentation-closing games, short presentations and peer feedback.
Levels: Upper-intermediate (B2).
Develop natural word combinations for workplace conversations and writing. These business collocation worksheets, games and activities connect vocabulary practice with questions about work, meetings, finance and budgets.
Business focus: Business verb-noun and adjective-noun combinations, meeting expressions and financial collocations.
Resource types: Worksheets, bingo, quizzes, board games, crosswords, sentence completion and speaking activities.
Levels: Intermediate (B1) to upper-intermediate (B2).
Practice responding to customers clearly and professionally. These complaint-handling resources help students clarify an issue, confirm important details and explain the next steps through guided language work and realistic speaking tasks.
Business focus: Customer service expressions, complaint responses, clarification, information checking and time frames.
Resource types: Worksheets, dialogue ordering, role-plays, customer-detail forms, Find Someone Who activities and a board game.
Levels: Upper-intermediate (B2).
Help students turn visual information into clear spoken and written explanations. These Business English activities, games and worksheets give learners practice describing figures and trends, interpreting charts and drawing graphs from a partner’s description.
Business focus: Trend vocabulary, sales figures, bar charts, line graphs and concise descriptions of change.
Resource types: Worksheets, graph-drawing information gaps, chart descriptions, dominoes, table completion and summary writing.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students start and end work emails with an appropriate tone. These business email worksheets cover subject lines, greetings, opening statements and sign-offs, with practice adapting messages to different recipients and purposes.
Business focus: Email structure, subject lines, formality, first-contact openings, closing lines, sign-offs and diplomatic language.
Resource types: Worksheets, matching, tone comparisons, sentence revision, email writing and peer feedback.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students ask for what they need and clarify details politely in professional emails. These business email worksheets help learners make clear requests, ask tactful questions and offer alternatives in enquiries, invitations, invoice queries, returns and handovers.
Business focus: Polite requests, clarification, enquiry responses, invitations, invoice queries and professional refusals.
Resource types: Worksheets, question writing, sentence ordering and rewriting, case-based email tasks and peer feedback.
Levels: Pre-intermediate (A2) to upper-intermediate (B2).
Keep workplace communication moving with clear follow-up and update emails. Students practice checking progress, confirming responsibilities and requesting action while adjusting the firmness of a message to its purpose.
Business focus: Meeting follow-ups, application and order enquiries, project progress, reminders, responsibilities and deadlines.
Resource types: Worksheets, model-email analysis, phrase matching, sentence revision, email writing and peer feedback.
Levels: Intermediate (B1) to upper-intermediate (B2).
Explore expressions students may hear in workplace conversations. These business idiom games, activities and worksheets connect meanings with contexts involving challenges, competition and finance, then provide opportunities to use the expressions in discussion and dialogue.
Business focus: Workplace idioms related to problems, competition and money.
Resource types: Guessing and matching games, worksheets, conversation questions, dialogue writing and role-plays.
Levels: Upper-intermediate (B2) to advanced (C1).
Build the language students need to participate in and organise business meetings. These resources cover opening a meeting, clarifying information and sharing ideas alongside practical work with agendas and meeting notes.
Business focus: Meeting expressions, chairing, clarification, idea sharing, agenda structure and note-taking.
Resource types: Worksheets, agenda-completion tasks, dialogue preparation, role-plays, note-taking and speaking activities.
Levels: Pre-intermediate (A2) to upper-intermediate (B2).
Help students explain their position and work towards an agreement. These business negotiation worksheets, games and role-plays give learners practice making offers, responding to counteroffers and discussing workplace agreements.
Business focus: Negotiation stages, positions, offers and counteroffers, conditional language, prices and employment terms.
Resource types: Worksheets, vocabulary games, offer-and-counteroffer tasks, dialogue building and negotiation role-plays.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students begin and develop conversations in professional settings. These business networking worksheets, games and role-plays introduce useful expressions and give learners practice guiding conversations towards a clear professional purpose.
Business focus: Professional greetings, introductions, networking vocabulary, conversation strategies and appropriate responses.
Resource types: Role-plays, worksheets, board games, bingo, matching tasks and conversation questions.
Levels: Upper-intermediate (B2).
Make common workplace phrasal verbs easier to understand and use. These Business English worksheets, activities and games combine meaning and sentence practice with conversations about jobs, meetings, sales and solving problems.
Business focus: Work-related phrasal verbs for job descriptions, meetings, deadlines, sales and problem-solving.
Resource types: Worksheets, bingo, quizzes, matching games, sentence rewriting, role-plays and conversation questions.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students organise business presentations and guide an audience through their message. These games, worksheets and activities develop presentation language through planning sales presentations, preparing elevator pitches and delivering short talks.
Business focus: Presentation structure, signposting, sales presentation language and elevator pitches.
Resource types: Matching and memory games, worksheets, phrase-ordering tasks, outline planning and presentation activities.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students describe their experience in clear, organised job application documents. These worksheets and activities introduce resume and CV conventions alongside email cover-letter language, with practice drafting sections and checking common errors.
Business focus: Resume and CV structure, application vocabulary, cover-letter phrases and internal promotion emails.
Resource types: Worksheets, model analysis, gap-fills, error correction, resume and CV writing, and email tasks.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students arrange work commitments clearly and adjust plans politely. These business email worksheets give learners practice proposing times, confirming details, declining invitations and requesting changes while making the next steps easy to follow.
Business focus: Scheduling language, time zones, confirmations, polite refusals, revised dates and agreement details.
Resource types: Worksheets, model-email analysis, sentence revision, scenario-based email writing and peer review.
Levels: Intermediate (B1) to upper-intermediate (B2).
Give students a clear structure for beginning a business presentation. These worksheets, activities and games introduce opening phrases and techniques before learners prepare and deliver their own introductions.
Business focus: Presentation introductions, opening structure, introductory expressions and audience-engaging openers.
Resource types: Worksheets, phrase-matching games, listening tasks, ordering activities, guided writing and presentation practice.
Levels: Intermediate (B1) to upper-intermediate (B2).
Help students describe how companies are organised and compare different businesses. These resources connect company vocabulary with descriptions, questions and discussions about departments, characteristics and business practices.
Business focus: Company types, department functions, company descriptions, comparisons and business characteristics.
Resource types: Worksheets, department bingo, company descriptions, comparison tasks, Find Someone Who activities and a board game.
Levels: Intermediate (B1) to upper-intermediate (B2).
Build practical language for discussing jobs and working life. These games, activities and worksheets cover roles, responsibilities, industries and work preferences, with a range of tasks from basic job questions to more demanding remote-work vocabulary.
Business focus: Job titles, industries, responsibilities, work preferences and remote-working expressions.
Resource types: Matching and memory games, worksheets, information gaps, conversation questions, board games and definition games.
Levels: Pre-intermediate (A2) to advanced (C1).
Help students handle business calls with clear, appropriate language. These games, role-plays and worksheets give learners practice answering and transferring calls, clarifying information, responding to enquiries and taking messages.
Business focus: Telephone expressions, call responses, message-taking, service enquiries and transferring calls.
Resource types: Board games, phrase-response matching, worksheets, dialogue-ordering tasks and telephone role-plays.
Levels: Intermediate (B1) to upper-intermediate (B2).
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