Polite Email Requests & Clarifying Questions: Business English Worksheets

Business English Email Enquiries Worksheet - Reading, Vocabulary and Writing Exercises: Matching, Sentence Completion, Writing Emails from Prompts - Pair Work In this email enquiries worksheet, students learn and practice how to write an email that responds to a customer enquiry. First, students read an enquiry email and a response. Students then match phrases in the response email with their functions. Next, students match additional phrases from a box to their functions. After that, students swap worksheets with a partner and write an email enquiry by completing sentences with their own ideas. Students then give back the worksheet to their partner, who writes an email response using the phrases from the worksheet. Finally, students read their email to their partner and discuss whether they think it was a good response or not. show less

Business English Invitation Emails Worksheet - Reading and Writing Exercises: Binary Choice, Ordering, Identifying, Unscrambling, Matching, Email Writing, Peer Feedback In this useful business invitation emails worksheet, students learn and practice how to write emails issuing work-related invitations. First, students complete an invitation email by underlining the correct prepositions. Students then number the parts of an invitation email so that they are in a logical order. Next, students scan the email again to find phrases that match different functions and write them down. After that, students unscramble words to form sentences and use them to complete an invitation email. Following that, students write an invitation email inviting someone to a marketing meeting. Finally, students exchange their completed emails with a partner and use a checklist to provide feedback, putting a tick for each item achieved. Students then revise their emails to address any of the unachieved items. show less