Confirming Arrangements by Email

Intermediate (B1) 35 minutes
Business English emails worksheet preview showing vocabulary exercises, multiple choice questions, gap-fill activities, matching, email writing, and guided discussion for intermediate B1 level students

Business English Confirming Arrangements by Email Worksheet - Vocabulary, Reading and Writing: Gap-fill, Matching, Email Writing - Speaking: Discussion - Pair Work

In this insightful confirming arrangements worksheet, students practice phrases for confirming arrangements by email. In pairs, students begin by discussing...

Business English Confirming Arrangements by Email Worksheet - Vocabulary, Reading and Writing: Multiple Choice, Gap-fill, Matching, Email Writing - Speaking: Guided Discussion - Pair Work In this insightful confirming arrangements worksheet, students practice phrases for confirming arrangements by email. In pairs, students begin by discussing questions related to confirming arrangements by email. Students then complete sentences related to confirming arrangements by choosing the correct words from the options shown. Next, students complete a confirmation email with a set of phrases. After that, students match the phrases from the email with their functions. Lastly, students reply to an email, confirming their attendance at a job interview and asking for confirmation on certain points.

Declining an Invitation by Email

Intermediate (B1) 45 minutes
Business English emailing worksheet preview featuring reading and writing exercises, unscrambling, gap-fill, ordering, rewriting sentences, and email writing for intermediate B1 level students

Business English Declining Invitations by Email Worksheet - Reading and Writing Exercises: Unscrambling, Gap-fill, Ordering, Rewriting Sentences, Email Writing

In this free declining invitations worksheet, students learn and practice writing professional and polite emails declining work-related invitations. First,...

Business English Declining Invitations by Email Worksheet - Reading and Writing Exercises: Unscrambling, Gap-fill, Ordering, Rewriting Sentences, Email Writing In this free declining invitations worksheet, students learn and practice writing professional and polite emails declining work-related invitations. First, students unscramble common email expressions and then write them in an invitation email. In pairs, students then discuss possible reasons why the invitee is not able to accept the invitation. Next, students write an email declining the invitation by putting sentences in the correct order to form the email. Lastly, students write an email declining an invitation to a work-related meeting or event, following requirements outlined in a prompt.

Rescheduling Emails

Intermediate (B1) 40 minutes
Business English emails worksheet preview showing writing exercises, identifying, labelling, gap-fill, email writing, and peer review for intermediate B1 level students

Business English Rescheduling by Email Worksheet - Reading, Vocabulary and Writing: Identifying, Labelling, Gap-fill, Email Writing, Peer Review

In this rescheduling by email worksheet, students practice how to reschedule meetings politely by using softening language, clear time options and brief reasons...

Business English Rescheduling by Email Worksheet - Reading, Vocabulary and Writing: Identifying, Labelling, Gap-fill, Email Writing, Peer Review In this rescheduling by email worksheet, students practice how to reschedule meetings politely by using softening language, clear time options and brief reasons to minimise inconvenience. First, students read two rescheduling emails. The first email is too direct, and the second is polite and complete. Students then underline the two phrases that sound too direct in Email 1 and tick which elements are missing. Next, students label the sentence in Email 2 that shows each element. After that, students use phrases in the box to complete a rescheduling email. Students then write their own rescheduling email using the scenario provided and the phrases from the worksheet. Finally, students swap their emails with a partner, who peer reviews their email by checking the required elements, language and time options. Students then give feedback to their partner, giving one positive comment and making one suggestion for improvement.

When are you available?

Intermediate (B1) 45 minutes
Business English emails worksheet preview showing matching, binary choice, rewriting sentences, email writing, and peer feedback for intermediate B1 level students

Business English Scheduling by Email Worksheet - Reading, Vocabulary and Writing: Matching, Binary Choice, Rewriting Sentences, Email Writing

In this scheduling by email worksheet, students practice writing short scheduling emails that offer clear time options with time zones, ask for a preference...

Business English Scheduling by Email Worksheet - Reading, Vocabulary and Writing: Matching, Binary Choice, Rewriting Sentences, Email Writing, Peer Feedback In this scheduling by email worksheet, students practice writing short scheduling emails that offer clear time options with time zones, ask for a preference, and confirm the next step. First, students read a model email and label each numbered sentence by its function. Students then form availability sentences by matching sentence starters and endings. Next, students underline the correct options to complete key scheduling phrases. After that, students rewrite unclear or incorrect lines to make dates, times and time zones clear. Finally, students write a short scheduling email offering two or three time options. Afterwards, students swap emails with a partner, complete a checklist and provide feedback.

Rescheduling Deliveries

Upper-intermediate (B2) 50 minutes
Business English rescheduling by email worksheet preview showing reading and writing exercises, multiple choice, gap-fill, matching, email writing, and peer feedback for upper-intermediate B2 level students

Business English Rescheduling by Email Worksheet - Reading and Writing Exercises: Multiple Choice, Gap-fill, Matching, Email Writing, Peer Feedback

In this rescheduling by email worksheet, students learn and practice the language for requesting revised delivery dates, proposing alternatives, and confirming...

Business English Rescheduling by Email Worksheet - Reading and Writing Exercises: Multiple Choice, Gap-fill, Matching, Email Writing, Peer Feedback In this rescheduling by email worksheet, students learn and practice the language for requesting revised delivery dates, proposing alternatives, and confirming deadlines and next steps in professional emails. In pairs, students begin by discussing questions related to negotiating delivery dates by email. Students then complete sentences related to negotiating delivery timelines by choosing the correct words from the options provided. Next, students complete a negotiation email with key phrases. After that, students match five key phrases from the email with their functions. Students then write a reply to the email, negotiating a new delivery date and confirming next steps. Finally, students exchange emails with a partner, conduct a review using a checklist, and provide feedback.

Writing a Confirmation Email

Upper-intermediate (B2) 30 minutes
Business English confirmation emails worksheet preview showing vocabulary, reading and writing exercises, gap-fill, identifying, unscrambling, email writing practice, and peer review for upper-intermediate B2 level students

Business English Confirmation Emails Worksheet - Vocabulary, Reading and Writing Exercises: Gap-fill, Identifying, Email Writing Practice, Peer Review

Here is a productive business confirmation emails worksheet to help students practice writing emails confirming the terms of a verbal agreement. Students begin by...

Business English Confirmation Emails Worksheet - Vocabulary, Reading and Writing Exercises: Gap-fill, Identifying, Unscrambling, Email Writing Practice, Peer Review Here is a productive business confirmation emails worksheet to help students practice writing emails confirming the terms of a verbal agreement. Students begin by completing an example confirmation email with related vocabulary. Students then scan the example email for phrases that perform the functions shown and write them down. For each function, students also add at least one appropriate phrase that they are already familiar with. Next, students unscramble two example email confirmation sentences. Lastly, students take on the role of an owner of a fashion label and write a confirmation email to the owner of a clothing retail chain, by addressing the details outlined in the prompt provided. Lastly, students swap their email with a partner and conduct a quick peer review.

Writing Scheduling and Confirmation Emails

Scheduling and confirmation emails help people propose times, respond to invitations, change arrangements and record what has been agreed. Clear wording distinguishes an available option from a confirmed plan and tells the reader what response or action is needed.

This page contains six worksheets across B1 and B2, with one free download. They cover scheduling meetings, confirming attendance and agreements, declining invitations, rescheduling meetings and negotiating delivery dates.

The table shows language for different stages of making and confirming arrangements.

Email functionPurposeExample language
Offer time options Give the reader specific alternatives. 'I am available on 12 October at 10 a.m. or 13 October at 2 p.m., both Bangkok time.'
Ask for a preference Find out which option suits the recipient. 'Which of these times would work best for you?'
Confirm attendance Accept a specific arrangement. 'I am writing to confirm that I will attend the interview on 12 October at 10 a.m., Bangkok time.'
Decline an invitation Make clear that the recipient cannot attend. 'Thank you for inviting me. Unfortunately, I am unable to attend the meeting.'
Propose a change Request an alternative without implying agreement. 'Would it be possible to move the delivery to 15 October?'
Confirm the next step State what will happen after a response. 'Once you confirm your preferred time, I will send the meeting invitation.'

How to Schedule, Confirm and Reschedule by Email

Offer details the reader can act on: State the purpose of the meeting or arrangement and give specific dates and times. Include the time zone when participants are in different locations, and ask which option suits the reader rather than leaving the required response unclear.

Separate proposals from confirmed plans: Use a question or request when suggesting a new date. When confirming, repeat the agreed details and identify any points that still need clarification. A proposed change should remain a proposal until the other person accepts it.

Make changes considerate and clear: Acknowledge the existing arrangement, give a brief relevant reason where appropriate and offer an alternative. Keep the wording suited to the relationship and context, then explain who needs to respond and what will happen next.

3-Step Framework for Teaching Scheduling and Confirmation Emails

The first stage practices responding to invitations at B1. The later B2 stages extend the work to negotiating delivery dates and recording agreement terms. Use the sequence across lessons according to learners' levels and email-writing needs.

1. Respond Clearly to an Invitation: Students reconstruct email expressions and use them to complete an invitation. They discuss possible reasons for declining, order sentences into a refusal email and write their own response from a prompt. This establishes how to acknowledge an invitation and state availability before moving to an exchange about alternative arrangements.

2. Negotiate a Revised Date: Students choose wording for delivery timelines, complete a model email and match key phrases to their functions. They then write a reply negotiating a new delivery date and confirming next steps, followed by partner feedback using a checklist. This develops the connection between proposing an alternative and making the required response clear.

3. Record What Has Been Agreed: Students complete a confirmation email, identify phrases by function and add suitable alternatives before ordering example sentences. They then use a business role and supplied details to write an email confirming a verbal agreement, followed by peer review. This shifts the writing purpose from negotiating terms to recording an agreed outcome accurately.

Common Mistakes with Scheduling and Confirmation Emails

Using at before a calendar date: Use on for a date and at for a clock time. Incorrect: 'The interview is at 12 October on 10 a.m.' Correct: 'The interview is on 12 October at 10 a.m.'

Presenting an unaccepted change as confirmed: When asking to change an arrangement, make clear that the new date still needs agreement. Misleading wording: 'The delivery is now confirmed for 15 October' when the recipient has not accepted that date. Clearer request: 'Would 15 October work for the delivery? Please confirm whether this date is suitable.'

Common Questions About Teaching Scheduling and Confirmation Emails

What worksheet helps teach scheduling by email?

The worksheet When are you available? helps students offer clear meeting times and request a preference. Students analyse a model, build availability phrases and rewrite unclear dates, times and time zones. They then write an email offering two or three options and use a partner checklist to review its clarity.

How can I teach polite rescheduling emails?

The worksheet Rescheduling Emails compares a direct, incomplete message with a polite, complete example. Students identify missing elements, label the model and complete another email before writing from a scenario. Partner review checks the required elements, language and time options, with one positive comment and one suggestion to guide improvement.

What worksheet helps teach email confirmations?

The worksheet Confirming Arrangements by Email connects confirmation phrases with their purposes. Students choose suitable wording, complete a model email and match phrases to functions. They then reply to an interview invitation, confirming attendance and asking for clarification on specified points, so the writing task combines accepting an arrangement with checking its details.

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