Email Openings, Closings & Etiquette: Business English Worksheets

Business Email Openings Worksheet - Vocabulary and Writing Exercises: Categorising, Matching, Rewriting In this business email openings worksheet, students practice greetings and first-line openings according to relationship and level of formality. Students begin by sorting greetings by levels of formality or relationship. Students then match greetings and first-line openings to situations. Next, students rewrite greetings and first-line openings so that they fit the scenarios. Finally, students revise and edit their rewrites with a partner using the questions provided. show less

Business Email Subject Lines Worksheet - Vocabulary and Writing Exercises: Matching, Identifying, Gap-fill, Error Correction, Writing Subject Lines In this business email subject lines worksheet, students practice recognising the purpose of a subject line and writing clear, concise subjects for common work emails. First, students match subject line terms with their meanings. Students then read each subject line and write the purpose using terms in a box. Next, students complete subject lines with words from a box. After that, students identify one main problem in each subject line and then rewrite it clearly without purpose tags. Finally, students write a clear subject line for each prompt, adding a purpose tag where needed. show less

Business Email Openings Worksheet - Reading, Vocabulary and Writing Exercises: Categorising, Identifying, Gap‑fill, Sentence Writing - Pair Work In this useful email openings worksheet, students practice recognising and writing first‑line openings that clearly show the purpose of the email and suit different recipients (managers, clients, and colleagues). Students begin by reading opening lines and sorting them into the five purposes given. Students then read opening lines and decide who each one is most suitable for. Next, students underline the best phrase in each sentence to create a correct and natural opening line. After that, students read opening lines and write the best answer that indicates what the email is about. Students then complete six opening lines with words and phrases from a box. Finally, students read four situations and write an appropriate opening line for each one. show less

ESL Business Email Structure Worksheet - Vocabulary and Writing Exercises: Matching, Categorising, Writing Emails In this detailed business email structure worksheet, students review the structure of a typical business email and practice using it to write emails. Students start by reading an email and matching its parts with labels. Next, students sort phrases according to the part of a business email they can be used in. After that, students write an email according to a given scenario, following the structure of the email in Exercise A. When the students have finished, they revise and edit their email with a partner using a set of questions. Finally, students write a new email for a different scenario, revising and editing their email with their partner as before. show less

ESL Business Email Closings and Sign-offs Worksheet - Vocabulary and Writing Exercises: Matching, Gap‑fill, Multiple Choice, Rewriting In this email closings and sign-offs worksheet, students learn to select appropriate closings and sign-offs and adjust the tone for different recipients. First, students label each closing and sign‑off as 'Formal', 'Neutral' (professional), or 'Familiar' and then underline the single strongest tone signal in each line and circle the sign-off. Students then complete the closing and sign‑off for each scenario using phrases from a box. Next, students choose the correct closing for each scenario. Finally, students rewrite each closing and sign‑off so the tone is appropriate. show less